Request RMA

Order Information

* Required Fields

 

Return Policy

Threads for Thought will accept returns* for items purchased on the ThreadsforThought.com store that are received back within 10 days from the delivery date for a refund and 30 days from the delivery date for store credit. Returns received back after 30 days from the delivery date will not be accepted. Please note that shipping charges are non-refundable. A $5 flat rate return shipping fee will be deducted from the total refund.

*No returns are allowed on Final Sale items.


All returns MUST meet the following criteria:
• Unworn
• Unwashed
• All tags must be attached
• All accessories must be included (i.e., belts, etc.)
• No perfume or other scents 
• No human or animal hair
• No rips or tears
• No other signs of being worn
• All original packaging and hangers must be included


Failure to return merchandise as listed above will result in the return being rejected and returned to the customer without credit. You will be contacted via phone and/or email if your return is being rejected. Your return will be sent back to the shipping address on your original order and a Certificate of Inspection will be included containing the reason for the rejection. You may also be charged a $13 rejection processing fee for all rejected returns.

International Returns: The customer is responsible for all duties, taxes, or brokerage fees. If you return an item or refuse an item and we are charged a tax, that duty or tax amount will be deducted from your order total before we credit your account.

Request your RMA above by entering your order # and email address. Follow the directions as indicated. Fill out the Return Reason and RMA# on your Packing Slip and include it with your return. We recommend sending the merchandise back using any traceable method. We are not responsible for any returned packages that are lost in transit. If your return warrants reimbursement of shipping costs, we cannot reimburse you for an amount greater than your original shipping cost.

Once a return arrives at our warehouse, it will take us 10 to 14 days to receive, inspect, and process. You will be notified via email once your return has been completed. Rejected returns will be sent back to the shipping address on your original order.

Returns, refunds, and store credits may be made at the discretion of Threads for Thought.